Responsible Gaming

Gambling Should Be Entertainment

At True Fortune Casino, we believe gambling should be enjoyed as a form of entertainment only. It is never a reliable way to earn money or solve financial problems. We are committed to promoting responsible gaming and supporting our players in maintaining control over their gambling activity.

Please gamble within your means and only with money you can afford to lose.

Age Verification

By using True Fortune Casino, you confirm that you are:

  • At least 18 years of age, or the legal minimum age for gambling in your jurisdiction
  • Not excluded from gambling by law or a self-exclusion scheme
  • Not prohibited from using gambling services in your country of residence

We do not knowingly accept players under the legal gambling age. If you are underage, please do not attempt to access our services.

Warning Signs of Problem Gambling

Please be honest with yourself. If you recognise any of the following signs, you may have a gambling problem:

  • Gambling with larger amounts than you initially planned
  • Chasing losses by gambling more to recover money lost
  • Hiding your gambling activity from friends or family
  • Experiencing mood swings or irritability when unable to gamble
  • Neglecting personal, work, or family responsibilities due to gambling
  • Borrowing money or using credit to finance gambling
  • Feeling anxious, guilty, or ashamed about your gambling
  • Unable to reduce or stop gambling despite wanting to
  • Gambling to escape problems, stress, or negative emotions
  • Lying to others about the amount of time or money spent gambling

If you recognise any of these signs in yourself, please seek help immediately.

Self-Help Tools & Safer Gaming Features

True Fortune Casino provides tools to help you maintain control of your gambling:

  • Deposit Limits: Set a maximum amount you can deposit in a day, week, or month
  • Loss Limits: Set a maximum amount of losses you are willing to accept in a given period
  • Session Time Limits: Receive warnings or automatic session timeouts to prevent extended gaming
  • Reality Checks: Pop-up reminders to check how long and how much you have been playing
  • Self-Exclusion: Temporarily or permanently close your account if you need a break from gambling
  • Account Closure: Request permanent closure of your account at any time

These tools are available in your account settings. We encourage you to use them proactively.

Support Organisations & Resources

If you or someone you know is struggling with gambling, help is available. Please reach out to one of these organisations:

United Kingdom

  • GamCare
    Free counselling, support, and information
    www.gamcare.org.uk
    Telephone: 0808 8020 133 (free, 24/7)
  • GamStop
    National self-exclusion scheme for online gambling
    www.gamstop.co.uk
  • National Problem Gambling Clinic
    NHS-funded treatment service
    Telephone: 0203 907 6962

Other Countries

Need Help?

If you believe you have a gambling problem, please seek help today. There is no shame in reaching out—support is available, and recovery is possible.

Contact one of the organisations listed above, or speak to someone you trust. The sooner you seek help, the sooner you can regain control.

Remember: Gambling should be fun, not harmful.